Mystery Customer's Day!!!

Beware of mystery customer...

Damn!!!

I kena!!!!

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Fweh.... Luckily I get 29/32...

Not bad also la...

A round of applause please...

Ish ish... I tak tau malu nyerrr....

Here how it works...

4 - Excellent

3 - Good

2 - Average

1 - Poor

The pictures that I post is the report from mystery customer. Its a bit cacat-tic... So, I'll type it out for ya'll...

TICKETING

Crowded - No

Were there sufficient counters opened to provide speed and efficiency? I get 3

How many minutes did you have to wait in line before you could purchase your movie tickets?

Less than 5minutes (4) Between 5-10minutes (3) Between 10-15minutes (2) Between 15-20minutes (1) More than 20minutes (0) Ahem... I get 4

How long was the service transaction time? (From the start of the conversation to leaving the ticketing counter) Less than 60seconds (4) Between 60-90seconds (3) Between 90-120seconds (2) between 120-150seconds (1) More than 150 seconds (0) Once again I get 4 =D

Ticket seller followed the trained steps? I did followed the P.A.T card but i only get 3

Did the person smile and displayed the genuiene customer service? I get 4!!! Att to Ms Grace : I smile to the customer, kay... =P

How helpful of the crew in providing information? 4!!! Im very helpful wan...

How was the overall tone and manner of this interaction? 3... Erm... Not bad la... Hehe

Thank you!

Come again, mystery customer!!! =)

Im

Addicted

To




Kung Fu Dunk!!!!






GO JAY!!!




I think Ive watched it 3times today.... Lol... I'm NUTS!!!!

[LOVE music, LOVE Jay]

Early morning there is one customer, an indian guy in his 40s with two sons want to watch movie. They come to my counter and that guy said one child for narnia and I as usual ask time and they select the seats. Then, he want to watch indiana jones with his another son. After choose their seats and when they are about to pay, the father said that he wanted to change the time for narnia. He told me that he want 1240 and he wanted to change it to 1150. But Ive printed the ticket cannot change anymore as this is our boux office's rules and regulation. The father said that he wanted to change because he wanted to watch same time with his son as he choose 1140 for his indiana jones. But I told him that cannot refund then he wanted to see my manager. So, Mr Thana come in and explained everything to him. He said that okay just print for him an extra ticket for 1150 narnia. Then, he want my name, manager's name and the GSC KL HQ's phone number. Before that, he said F*CK RULES!!! Im so embrassed because of his attitude. Small matter only ma uncle. Tsk tsk tsk.... Anyway, its not my fault so, I dont give a damn for you to complaint me.

OK

Thank You Very Much, Uncle!!! ;)

Paramore Rwaks!!!

Paramore





That's What You Get

No sir, well I don't wanna be the blame, not anymore.

It's your turn, so take a seat we're settling the final score.

And why do we like to hurt so much?

I can't decide
You have made it harder just to go on
And why, all the possibilities where I was wrong


That's what you get when you let your heart win, whoa.
That's what you get when you let your heart win, whoa.
I drowned out all my sense with the sound of its beating.
And that's what you get when you let your heart win, whoa.


I wonder, how am I supposed to feel when you're not here.
'Cause I burned every bridge I ever built when you were here.
I still try holding onto silly things, I never learn.
Oh why, all the possibilities I'm sure you've heard.

That's what you get when you let your heart win, whoa.
That's what you get when you let your heart win, whoa.
I drowned out all my sense with the sound of its beating (beating)
And that's what you get when you let your heart win, whoa.


Pain make your way to me, to me.
And I'll always be just so inviting.

If I ever start to think straight,
This heart will start a riot in me,
Let's start, start, hey!


Why do we like to hurt so much?
Oh why do we like to hurt so much?

That's what you get when you let your heart win!


Whoa.That's what you get when you let your heart win, whoa.
That's what you get when you let your heart win, whoa.


Now I can't trust myself with anything but this,
And that's what you get when you let your heart win, whoa.

Love Paramore! They Rawks!!! Especially Hayley who is just 18 this year! Can you believe it that she can be so COOL!!!!

I have a very tam chiak dog!!!

See what see did to my breakfast....

Now I dont have anything to eat for my breakfast. What can I eat??? Your food is it, Louise?!!! Must beat your pek pek... Hmph!!!

GSC QBM Bowling Tournement 2008

Its another outing for all the GSC QBM's staff. We are having a bowling tournement at BJ Bowling Center at 2200-0000. 2 person in 1 group and our group name is according to the movies name...

Transformer : Sheila and Eddy

Hulk : Karthik and Nagen

Indiana Jones : Fariz and Ariffin

Ah Long PTE LTD : Me and Azewan *WTF with the name?!! Everyone get the great name but we get Ah Long??? =(*

Pirates : Shazana and Johnathan

Harry Potter : Shefa and Lydia

Spiderman : Ejay and Balkish

Iron Man : Dina and Taufik

Narnia : Farhanah and Naser

Everyone seems to be the expert except for me and Azewan. We become the pencuci longkang of the day. Lolx!!! We lost badly.... :,(

Actually the prize arent attractive as the prizes are titbits. SWT!!!!

After the games, we hangout at the mamak stall opposite the BJ Complex and its Mr Sam's treat!!! Long Live Mr Sam!!!

Thank God tomorrow is my off day. I can wake up late tomorrow. Kakaz!!! Too Bad for those who need to work in the morning shift tommorrow =P

Malaysia Goes Ups and Down During The Semi

Malaysia Vs China in 16 May 2008, Thursday. Its a very exciting games as Malaysia meet China at the Semi. China is ranked in world no.1 for both male and female players. Basically China is a defending champion.

Here the first match go...

Lee Chong Wei (MAS) Vs Lin Dan (CHN)

A very exciting match as we have Lee Chong Wei who is ranked 2 in BWF against Lin Dan the world no.1. Chong Wei won the match straight! He played superb.

Now its up to the double...

Disappointment for the Malaysian as the well-known double pairs, Koo Kien Keat-Tan Boon Heong lost the second match. But Luckily our new double pairs, Mohd Zakry-Moh Fairuzizuan managed to won in the 4th match. If you watch their match, you will know that this double pairs have put lots of efforts in winning the match. Zakry and Fairuzizuan attacked aggressively and they had set up alot of tricks. BRAVO for them!!!

However, I feel frustrated when it comes to final match. Mohd Hafiz Hashim SUCK during his match! He should play well as he had done a lot of mistakes. He should have the spirit and energy to win the match for Malaysia.

Sadly, Malaysia has once again lost in Thomas Cup 2008 since their winning in 1992.

Dont worry fellow Malaysian. Theres still a hope!

MALAYSIA BOLEH!!!!

My Latest Obsession

Get my new hp se w910i about a week ago...

One word to describe it...

COOL!!!!

It come with 1gb m2 memory card. More music for me!!! Yay!!!

Nice camera quality. More camwhor-ing for me!!! Opss... =X

I'm Loving it!!!

Front view of my baby w910... Its limited edition colour... Havana Bronze o.O

Back view... 2MP camera...

Its a slide phone... Whee... =D

My new baby... Lovin it... Thats my hp with the 'R' and Cj7 on it... Please Do Not STEAL... Otherwise I'll karate you... I know Kung Fu, kay... Lolx!!!

My new Hair

Blogging through my new hp! Its w910i. I'm lovin' it:-* Well, i havent updated my blog for a very long time. AS I'M LAZY!!! :$ Just want to show to the world that i've cut my Hair. Actually it changed my whole Hair. I dont like my new hair. damn! I look like an UGLY DUCKLING. I need to wash my Hair everyday to make it grow long faster. :-P Going to sleep. Tomorrow is my off day. I'll update more. Nitez